Policies and Procedures Domestic Student Policies & Procedures Privacy Privacy Policy Fees Refunds, Cancellations & Fees Policy Complaints & Appeals Complaints & Appeals Policy Health & Safety Workplace Health & Safety Policy Academic Policies Language, Literacy & Numeracy Policy Academic Honesty Policy Recognition of Prior Learning (RPL) & Credit Transfer Policy Training & Assessment Policy Interpreter Policy Same Day Certificate – Terms & Conditions Forms Credit Transfer Application Form New Client Credit Application Form Complaints & Appeals Form Course Change Request Form Interpreter Request Form Parental Consent Form Refund Request Form Withdrawal Form