RSG Course Adelaide

Nationally Accredited 

SITHGAM022 – Provide Responsible Gambling Services

Course Details:


Course Duration

Pre-course online reading and quiz followed by a six-hour face-to-face training session.




Statement Of Attainment

RSG Course Adelaide

Barista Course Adelaide is a registered training organisation that provides you with everything you need for your responsible gambling training in Adelaide. We offer highly competitive prices, experienced trainers, an enjoyable learning experience and convenient locations, as well as online training where we deliver the full training course.

Upon completing the training requirements for your RSG Course Adelaide, you will understand responsible service of gambling, have a working knowledge of liquor and gaming regulation, meet industry and licencing requirements to work within the gaming industry and provide gambling services to patrons and the general public. The official SITHGAM022, Provide responsible gambling services training may only be delivered by registered training organisations such as Barista Course Adelaide.

Same day certificate. See booking button below for suitable start date.

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What do I learn in the RSG Course.

  • Provide responsible services in gambling
  • Respond to indicators of problem gambling
  • Follow responsible gambling service procedures according to state legislation and industry and organisational policy and codes of conduct
  • Maintain accurate records of gambling-related incidents and associated staff action according to industry and corporate policy
  • Display information related to responsible gambling in appropriate places according to industry, organisational and legislative requirements
  • Deal discreetly with customers identifying problems with gambling or requesting self-exclusion.

SITHGAM022- Provide Responsible Gambling Services

If you plan to work in an establishment that has any kind of gambling based services, you’ll need to be certified – with either a Responsible Service of Gambling (RSG) certificate in most Australian states, or a Responsible Conduct of Gambling (RCG) certificate in New South Wales. These training packages will provide you with the understanding and skills needed to be able to legally offer gambling based services to customers and patrons.

Skills Training College is a fully accredited Australian RTO, offering a range of training to the public, including the RSG & RCG courses. Whether you’re looking to work as a gaming attendant or simply waiting the floor of a gaming area, we can equip you with the skills and knowledge to provide gaming services to the public in a responsible way.

What is RSG training?

If you plan to work in an establishment that offers gambling, you will need a certification. In most Australian states, including South Australia, the Responsible Service of Gambling (RSG) certificate is required, and in New South Wales, it’s the Responsible Conduct of Gambling (RCG) certificate. These training packages will provide the understanding and skills needed for providing gambling services to customers and patrons in a safe and legal manner. You’ll also learn how to provide information to customers who require assistance with their gambling problem.

Getting an RSG certificate will help you get work quickly in the hospitality industry where gambling-related laws are strict. These training certificates are required for gaming managers, gaming employees, and any venue staff involved in servicing gambling patrons at a venue. According to some online course providers’ websites, having the training certification will also help you earn higher wages. However, this is not always true; without it on your CV or resume, some venues may ignore your application for an interview.

Note: It is likely that if you are seeking vocational education in a gambling capacity, you will also benefit from alcohol training in the form of a Responsible service of alcohol certificate (RSA course). Both the Responsible gambling services and Responsible service of alcohol training can be conducted as online courses.

Why do I need an RSG Certificate?

The State governments of Australia all have different regulations surrounding the responsible service of gambling training in the hospitality industry. In South Australia, an RSG is mandatory if you wish to work in any venue that offers gambling on the premises (including poker machines). However, you have six months from commencing employment to access your certification. In South Australia, RSG online is acceptable, as are RSG certificates from classroom training. You will receive your statement of attainment upon successful completion of the government-approved training.

For further information on responsible gambling services and providing gambling services in the hospitality industry in South Australia, visit the South Australian government website.

Is my RSG certificate transferable between States in Australia?

The RSG training and certificate on offer with Barista Course Adelaide is transferable between all states and territories except for New South Wales, which requires Responsible conduct of gambling (RCG) certificate.

Which RSG course should I do?

Currently, there is one accredited certificate accepted throughout South Australia, and it’s the SITHGAM022, Provide responsible gambling services. If you see any gaming services course (particularly a cheap introductory course) that does not carry this code, then it’s not a recognised Provide responsible gaming services certificate course. You should receive your training certificate as soon as you have successfully completed the training.

Will my RSG expire?

According to current legislation, your RSG training certificate will not expire once obtained.

Can you complete an RSG online?

Yes, you are able to complete your RSG online course training with Barista Course Adelaide. Please note that online RSG certification is only currently accepted in South Australia, Queensland, Western Australia and Northern Territory.

Are overseas students eligible?

Yes! This training is available to all domestic students and Australia visa-holding International students.

How long does an RSG course take?

At Barista Course Adelaide, we offer RSG training courses tailored to the regulations for South Australia. The course comprises some pre-course online reading and quiz in your own time, followed by a six-hour face-to-face training session.

We’ll equip you with all you need to provide responsible, professional gambling services to the public. And as an added bonus, our prices are very competitive.